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Yemen Oil: Commitment & TQM

A groundbreaking study published in TEST ENGINEERING AND MANAGEMENT has revealed that organizational commitment plays a pivotal role in enhancing individual readiness for Total Quality Management (TQM) implementation within Yemen’s oil sector. Conducted by Dr. Qais Almaamari and Valliappan Raju, the research underscores how emotional and moral attachment to an organization (affective and normative commitment) significantly influences employees’ willingness to embrace TQM practices. 

Key Findings: 

  1. Organizational Commitment Directly Affects TQM Readiness: 
    Employees with strong affective commitment (emotional attachment) and normative commitment (sense of obligation) were more likely to perceive TQM initiatives as personally beneficial and aligned with organizational goals. Continuance commitment (fear of loss) showed weaker influence. 

  1. Key Drivers of Readiness: 

  • Management Support: Clear leadership backing for TQM initiatives boosted employee confidence. 

  • Self-Efficacy: Employees who believed in their ability to adapt to TQM practices were more proactive. 

  • Appropriateness: Perceptions that TQM aligned with organizational values enhanced readiness. 

  1. Demographic Insights: 
    The study surveyed 360 employees (51% response rate) across Yemen Oil Units (YOU), with 45.3% holding bachelor’s degrees and 69.4% having over 8 years of experience. 

Background and Context: 

Yemen’s oil sector, critical to its economy, faces challenges such as resource depletion and political instability. TQM adoption is vital for improving operational efficiency, but its success hinges on employees’ willingness to adapt. This study fills a gap by linking organizational commitment to change readiness, offering actionable insights for YOU and similar industries. 

Methodology: 

  • Sample Design: A convenience sampling method was used, with data collected via a structured Arabic-language questionnaire. 

  • Analysis: Structural Equation Modeling (SEM) validated the relationships, achieving high reliability (Cronbach’s alpha: 0.82–0.94 for key constructs). 

  • Goodness-of-Fit: The measurement model demonstrated acceptable fit (CFI = 0.913, RMSEA = 0.055). 

Implications: 

  • Leadership Strategy: Organizations should foster affective and normative commitment by: 

  • Building fair reward systems for employees, driving reform. 

  • Encouraging open communication to align TQM with employee values. 

  • Training Programs: Enhance self-efficacy through skill development and emphasize the personal benefits of TQM adoption. 

Limitations and Future Research: 

The study’s cross-sectional design and focus on Yemen’s oil sector limit generalizability. Future research should: 

  • Explore longitudinal designs to track changes over time. 

  • Expand to sectors like education, healthcare, and banking. 

  • Incorporate qualitative methods (e.g., interviews) to reduce survey bias. 

Conclusion: 

This research highlights the importance of organizational commitment as a catalyst for TQM readiness in resource-constrained environments. By strengthening employees’ emotional and moral ties to the organization, Yemen’s oil sector can improve its resilience and adaptability in the face of systemic challenges. 

 

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